DESIGNING FOR THE
INTELLIGENCE AGE
FEATURED IN DESIGN RESEARCH
Sam Kaestner | 06/10/25
What’s Different About Designing AI-Powered Features Compared to Traditional UX?
If you're a UX designer or product person, you already know good design starts with understanding your users and what they're trying to do. But when AI enters the mix, the game changes a little.
At Hocket, we design AI-powered features every day. Here are the biggest differences we've learned to navigate…
AI EDUCATION
Sam Kaestner | 06/10/25
Designing Great User Experiences Around Unpredictable AI Behavior
Even simple automation can occasionally feel more random than intelligent (looking at you Siri).
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Sam Kaestner | 06/09/25
Measuring ROI from Adding AI to Your Customer Experience
AI won’t suddenly transform your business just because you added a chatbot or plugged into an API. But when it’s used in the right ways it can lead to real, measurable gains.
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CASE STUDY
Sam Kaestner | 06/09/25
Making Your Software Better With AI, Without Losing its Human Touch
AI can absolutely add value to your product, but only if it’s grounded in what your users actually need. The goal isn’t to automate everything. It’s to design smarter, more human experiences. At Hocket, we help teams build AI features that feel natural, ethical, and aligned with what makes their product great in the first place.